As we're sure you know, when you purchase one of our (or anyone else's!) magic effects, you are not only buying the prop, gimmick and/or instructions, but you are also purchasing the SECRET of how that effect is done along with the Performance Rights to that particular effect. The true value of any magic trick is the SECRET and Performance Rights. Therefore, once that secret is learned, you cannot return the item as you would another type of product. This is not only our policy, but the policy of most other magic suppliers as well. We want to be fair to everyone who purchases our effects, so for that reason all sales are FINAL and we do not accept returns.

That being said, in the unlikely event that you receive an item that is defective due to our manufacturing process, within 30 days of the purchase date, we will gladly repair or replace the item or materials only, no refund requests will be accepted. Please keep in mind that general wear and tear or abuse is not covered under these conditions.

Master of Illusions Entertainment believes in the highest level of customer service and satisfaction. We feel that it is not only a good business practice, but we simply like to treat others as we would want to be treated ourselves! However, as a customer, it is important to know your skill level and your magic act, objectives and goals when acquiring magic props. Whether it is strictly to feed your hobby or an addition to a professional act, the purchase of every trick and effect must be carefully thought out. For these reasons, we kindly ask that you consider your purchases carefully. Thank you for your understanding.

And above all, thank you so much for your business! We know you possibly had other choices from other companies and suppliers to spend your hard-earned money at, and we sincerely thank you for choosing Master of Illusions Entertainment!

Ordering in Stock Products:
You may order in stock products right online using PayPal. You will find a 'Buy Now' or 'To Order Click Here' buttons at the bottom of these products pages. Clicking on them will immediately direct you to our PayPal server where you may purchase the product right then and there. We accept all major credit cards through PayPal. PayPal is the safest and securest way to send money through the internet. If you are not already a member of PayPal you may sign up for free here: www.paypal.com, you may also send a check or an INTERNATIONAL Money Order in US funds, and negotiable in Canada made payable to:

97 Birch Point Dr., RR 2, Ennismore, ON, Canada, K0L 1T0
Ph: (705) 292-8947

Be sure to include the extra funds for shipping and handling.

* We generally ship Express to Canada (approximately 2-3 business days), Expedited to United States (approximately 6-12 business days), and we generally ship Air for international orders (approximately 2-4 weeks). However, due to the size of our Head Rush Illusion, this product ships by surface for International orders. You may request for faster shipping service where applicable, but please not that additional fees will be charged to the order.

*Please note that the shipping times are approximations only, and also note that only business days are counted and this doesn't include weekends, or Canadian/Destination holidays.

*Once you have placed your order with us, you will receive an order confirmation email, and we ship as mentioned above according to your location to give you the best shipping value for your money. After you receive your confirmation email, you will have the opportunity to purchase faster shipping if you wish to do so, however please note that extra shipping fees will apply.

*In the unlikely event your order doesn't arrive in the estimated time of delivery, please do not contact us for any tracking information or contact us on the whereabouts of your order until it has been a full 30 days from the time of your order if you are in Canada or the United States. For international orders please wait a full 45 days before contacting us. We cannot start an investigation or put a trace on your package if it is lost or damaged with the Postal Company until the above times have past.

*Please note, that the purchasing customer shall be responsible for their own customs and brokerage fees, and all duty or import taxes respective to their own country or destination.

Ordering Illusions or Products Built on Order:
Please send us an email to peter@masterofillusions.ca regarding the illusion you are interested in having built and we will confirm your order and supply you with several shipping options and quotes as well as a turn-around time for the Illusion. We can then discuss payment options at that time. Thank you, your business is appreciated.

Wholesale, Distribution and Dealer information:
Magic Shops, Distributors, and Dealers, please contact us by email or phone, and we will forward you our wholesale information. Email us at peter@masterofillusions.ca or call us at (705) 292-8947 for more information.

*** Please note, that the purchasing customer shall be responsible for their own customs and brokerage fees, and all duty or import taxes respective to their own country or destination.

 2011 Master Of Illusions Entertainment. All Rights Reserved.